facts & questions

General Questions

Q. What is the shipping & freight costs? A. On most products, freight is added to the product’s cost. Items that are free freight include: Tab Dividers, Business Cards, and Posters. Others maybe added. Freight costs are based on UPS standard rates. Q. What are fulfillment Charges? A. RAAND adds a $7.25 fulfillment charge for Waldorf Main Lesson Books and Make-UR-Own 8½” x 11” book orders. This fee allows us to offer a simple, level pricing for small orders and to breakout orders to individual teachers. Q. Does RAAND have Sales Promotions? A. RAAND offers seasonal promotion sales , overstock sales, new product introductions, and specific product promotions in our email newsletter. Sign up here!  Q. How do I log-on as a school or corporate account? A. If you have a school or corporate account, use log-on settings that we or your administrator has provided you. Setup is available for self- registration log-on for each staff member.

Accounts

Q. Does RAAND accept credit cards? A. Yes. MasterCard and VISA.  Q. Does RAAND have house credit accounts? A. Yes.

Company Store Accounts

Q. What are the benefits of having a corporate or school account (with an assigned company log-on)? A. This offers us the ability to provide you an online RAAND House Credit Account, with individual and company wide historical information for  items ordered on-line, and other special services, such as custom business card templates, inventory management & fulfillment services, cost allocation, various reports, easy re-ordering, and a company digital library. Q. Can we have a retail company store account? A. YES. If you want to sell, for example, uniforms or outerwear with your company logo, to members, franchisees, or employees; you could do it here.

Promotional Items

Q. How do I find promotional items offered by RAAND? A. RAAND has two locations where we offer promotional items: In our Business Solutions Center we feature a limited list of most commonly ordered items that we recommend. This is an easy place from which to plan a meeting.  Use the full promotional products search engine from which you can order; or narrow down your options and ask us for product support, or assistance to place the final order.
What if I don’t see exactly what I am looking for? A. Contact RAAND at 518-465-3248, or service@raand.net or use our on-line chat. We are here to support your individual needs.
120 Broadway, Albany, NY 12204    Ph. 518-465-3248   Fax 518-465-2219 
© Copyright RAAND, LLC 2017          Sitemap

facts & questions

General Questions

Q. What is the shipping & freight costs? A. On most products, freight is added to the product’s cost. Items that are free freight include: Tab Dividers, Business Cards, and Posters. Others maybe added. Freight costs are based on UPS standard rates. Q. What are fulfillment Charges? A. RAAND adds a $7.25 fulfillment charge for Waldorf Main Lesson Books and Make-UR-Own 8½” x 11” book orders. This fee allows us to offer a simple, level pricing for small orders and to breakout orders to individual teachers. Q. Does RAAND have Sales Promotions? A. RAAND offers seasonal promotion sales , overstock sales, new product introductions, and specific product promotions in our email newsletter. Sign up here!  Q. How do I log-on as a school or corporate account? A. If you have a school or corporate account, use log-on settings that we or your administrator has provided you. Setup is available for self-registration log-on for each staff member.

Accounts

Q. Does RAAND accept credit cards? A. Yes. MasterCard and VISA.  Q. Does RAAND have house credit accounts? A. Yes.

Company Store Accounts

Q. What are the benefits of having a corporate or school account (with an assigned company log-on)? A. This offers us the ability to provide you an online RAAND House Credit Account, with individual and company wide historical information for  items ordered on-line, and other special services, such as custom business card templates, inventory management & fulfillment services, cost allocation, various reports, easy re-ordering, and a company digital library. Q. Can we have a retail company store account? A. YES. If you want to sell, for example, uniforms or outerwear with your company logo, to members, franchisees, or employees; you could do it here.

Promotional Items

Q. How do I find promotional items offered by RAAND? A. RAAND has two locations where we offer promotional items: In our Business Solutions Center we feature a limited list of most commonly ordered items that we recommend. This is an easy place from which to plan a meeting.  Use the full promotional products search engine from which you can order; or narrow down your options and ask us for product support, or assistance to place the final order.
What if I don’t see exactly waht I am looking for? A. Contact RAAND at 518-465-3248, or service@raand.net or use our on-line chat. We are here to support your individual needs.
© Copyright RAAND, LLC 2016